How to Govern: Lessons from experience

  • Sir Michael Barber, founder and chairman of global advisory firm, Delivery Associates, is a well-known global expert on policy implementation and large-scale system change. In November 2023, he visited South Africa for a series of discussions with government and business leaders, hosted by CDE.
  • This report pulls together his insights and advice on how to turn a government around from an ineffective failure to one that delivers for the whole country.
  • He explained that when you start implementing big reforms, things will almost certainly get worse before they get better. You may create chaos and there will be a lot of opposition and noise in the media. “Stick to your guns,” was his message.
  • Real change will only come from the effective implementation of strong goals. This is where the establishment of an effective delivery unit is vital. This should be a small unit in government that maintains a constant focus on established priorities and ensures the ongoing implementation of policies.

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