Key Points:

  • In September 2009 CDE brought together a collection of local and international experts to discuss how the public service might be made more nimble and more accountable in order to meet the country’s growth and development needs.
  • The public service plays a key role in creating an environment in which citizens can flourish and benefit from their ingenuity and industry.
  • The essential services for which the state is responsible are prerequisites for the economic growth that alone can bring about lasting prosperity, and enable future improvements in state services.
  • In order to set up this virtuous circle, a balance needs to be struck between providing public servants with secure and rewarding careers and making them accountable to citizens.
  • By contrast, poor public service contributes to a vicious circle of frustrated citizens and poorly motivated and inefficient public servants
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