LEARNING TO LISTEN: Communicating the value of urbanisation and informal settlement upgrading08 May 2013, by
In an exploratory investigation, CDE looked into what role strategic communication can play in the process of informal settlement upgrading and promoting the value of urbanisation.
From the research and input generated at a workshop of experts, CDE developed a short-term case study using different methods of communication to engage with an informal settlement and the surrounding community.
This publication details the recent history and key issues related to urbanisation and informal settlement upgrading in South Africa and Latin America as well as the importance of strategic communication for development. Read the executive summary above or read the full report online here.